TheKey HOST

Co-host in Madrid, Spain

We are Fran and Isabel, and we run TheKey HOST, the industry's leading rental agency.

About me

Hosts 66 Guest Favourite homes

They help host some of the most loved homes on Airbnb, according to guests.

Experienced at helping new hosts

This co-host helped 256 hosts welcome their very first guests on Airbnb.

My services

Listing setup

Experience creating more than 800 listings.

Setting prices and availability

Experts in revenue and dynamic pricing management

Booking request management

24/7 online support team

Guest messaging

24/7 online support team

On-site guest support

24/7 support team

Cleaning and maintenance

Own cleaning company

Listing photography

Professional photography

Interior design and styling

Professional interior designers

Licensing and hosting permits

Licensing experts

My service area

Rated 4.76 out of 5 from 10,000 reviews

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Overall rating

5 stars, 81% of reviews
4 stars, 15% of reviews
3 stars, 2% of reviews
2 stars, 1% of reviews
1 star, 0% of reviews

Rated 4.8 out of 5 stars for Cleanliness

Rated 4.8 out of 5 stars for Check-in

Rated 4.9 out of 5 stars for Communication

Rated 4.8 out of 5 stars for Accuracy

Rated 4.7 out of 5 stars for Value

Rated 4.8 out of 5 stars for Location

Felipe

Monterrey, Mexico

5-star rating

2 days ago

Fantastic & Nice Loft in Retiro

A very nice and well located loft. Totally recommended, the hosts were always very friendly.

Arina

Lüneburg, Germany

5-star rating

2 days ago

Cosy flat in the centre of Madrid

Great apartment in a very nice area, which is close to the center. Everything was clean and the host was friendly. Highly recommended!

Gabriel

Mexico

3-star rating

2 days ago

Nice flat in Malasaña, near Gran Vía

Good location, it's clean and tidy. I think that for the price, the details could be better. Poor quality of soap and shampoo. There are no napkins, taxes, plates, glasses ar...

Briona

Palmerston North, New Zealand

5-star rating

2 days ago

Beautiful flat in Paseo del Prado / Atocha

Such an amazing location in Madrid! Made everything so easy and very walkable. It was big enough for us four girls and we loved it! Communication was so easy aswell and they w...

Deborah

Mexico City, Mexico

5-star rating

2 days ago

Stunning 8 pax apartment close to Puerta del Sol

Beautiful, spacious apartment

Pamela

5-star rating

2 days ago

Central duplex Madrid Río-Royal Palace LIN. 10P-4B

Everything was perfect. Excellent location, the apartment is charming and Francisco is an attentive and available host at all times. Impeccable rooms and all the amenities for...