We booked this tour hoping for an insider’s guide to the Fes Medina, help navigating the maze, avoiding tourist traps, and discovering quality artisan shops. Unfortunately, it didn’t deliver.
Our guide, Yassin, was polite and punctual, but took us to overpriced tourist stores (one tried to sell a used rug for 48,000 MAD) instead of the hidden gems and workshops advertised. He didn’t share stories, offer bargaining tips, or serve the promised tea. Much of the time he was on his phone and walking far ahead of us.
After we paused to take a photo and hadn’t bought anything, his boss abruptly ended the tour, after just 3 hours of the 5 we paid for. It felt more like a sales push than a guided tour.
We later explored on our own and found the kind of artisan shops we’d hoped for. I appreciate the partial refund, but overall the experience didn’t match the listing and left us disappointed.