Roberto was responsive leading up to the day of and helped coordinate a time so that I can join in on a group for the full 2 hours. Upon arriving to the meet up location, I was met with a lot of rush from the captains despite being 10mins EARLY. My partner was in the RR and the captain kept yelling at me to hurry or they’ll leave me, even though it had not hit the time yet and they even said there’s a ten minute grace period after the reservation time.
Since we were last on the boat, we had one uncomfortable seat - it would have been nice if the captain said let’s switch during the halfway mark with people sitting in the front versus people in the back - since we’re all paying the same amount.
Therefore, if you book, I recommend going even earlier to secure a good and comfy seat.
The ride itself was gorgeous and they provided drinks or water at the halfway mark. Translated each site into English for us too. the drive was smooth and the view itself made up for the hiccups.