Beginning at just before 8am, we were welcomed onto the coach by our host and guide Rebecca who was excellent throughout the day. The coach was easy to find (by the Autostradale stop on Piazza IV Novembre). The coach journeys were great – comfortable and air conditioned, broken up by scenic boat rides and free time.
Rebecca was very knowledgeable, accommodating and spoke several languages (English, Italian and Spanish on this tour). We had plenty of free time in Lake Como, Bellagio and Lugano and she even gave us recommendations for lunch in Bellagio and the best spots for chocolate in Lugano. The coach ride back was picturesque, and it only took an hour and ten minutes, so we got back to Milan Central at 6:10pm.
We would recommend bringing some comfortable shoes and snacks, along with water if it is a hot day. Overall it was a great experience and we highly recommend it!