Airbnb Experiences Cancellation policy
- You can cancel within 24 hours of booking or up to 30 days before the experience start date to get a full refund.
- You can reschedule the date or time of your experience up to 72 hours before the experience start time.
Cancelling a rescheduled experience
- If you reschedule an experience, it can be cancelled for a full refund within 24 hours of the original booking time or up to 30 days before the original start date.
If you’re unable to complete the account verification process within 3 days of purchase, the experience will be cancelled and fully refunded.
Hosts make every effort to continue with their experience as scheduled. Should bad weather conditions create an unsafe scenario, the host may cancel the experience.
Should this happen, Airbnb will work with your host to provide an appropriate refund.