Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.
How-to • Host

Airbnb standards for hotels and professional hospitality businesses

Airbnb listings from hotels and professional hospitality businesses must meet applicable standards and requirements.

Standards for hotels and professional hospitality businesses

Hotels and professional hospitality businesses listed on Airbnb should have a unique, independent environment and style. Expectations for these properties on Airbnb include:

  • High-quality photos of rooms and common areas that showcase the design
  • Detailed listings which include information about amenities and accessibility features
  • Transparency and clarity on fees and charges, including any security deposits or card holds
  • Accurate listing categorization as hotels or professional hospitality businesses

All hotels and professional hospitality businesses must comply with Airbnb’s Terms of Service, Ground rules for home hosts, and other Community Policies. By listing their property on Airbnb, hotels and professional hospitality businesses represent that they maintain all applicable business licences, and that they are legally responsible for all property management and are authorized to sell rooms within the property directly to the public. Hotels or professional hospitality businesses that do not meet our standards may be ineligible to list or may be removed from Airbnb.

These standards apply to the following property types:

  • Boutique hotel
  • Hotel
  • Bed & breakfast
  • Serviced apartment
  • Aparthotel
  • Casa particular
  • Condohotel
  • Heritage hotel
  • Hostel
  • Minsu
  • Nature lodge
  • Pension
  • Pousada
  • Resort
  • Ryokan

Featured hotels

In some cities or regions, Airbnb features certain hotels selected for their location, design, and hospitality. Featured hotels are available across a range of price points and are located in popular areas and neighbourhoods. Featured hotels are generally boutique and independent properties which can offer guests an authentic and local experience during their stay.

Guests searching for featured hotels can choose from multiple room types within a single property page. They may also receive access to offers or promotions, including the opportunity to earn Airbnb Credit for bookings. Featured hotels will appear on the Airbnb platform with a badge that identifies this credit offer.

Did this article help?

Related articles

Get help with your reservations, account, and more.
Log in or sign up