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How-to

Find the cancellation policy for your Experience reservation

Maybe flexibility is on your must-have list when booking an Experience, or perhaps you need to cancel right now. Here’s how to find the cancellation policy for your Experience reservation:

Before you book

You can find cancellation details on the Experience page under Things to know, and during the booking process—before you pay.

After you book

To find the policy and cancellation options for your Experience reservation:

  1. Go to Trips and click your Experience reservation
  2. Click Show details
  3. Go to Reservation details and find the Experiences cancellation policy

If you want to know what your refund will be, start cancelling your reservation and we’ll show you a detailed breakdown.

Major Disruptive Events

In the rare circumstances that a large-scale event at your destination prevents completion of your reservation, you may be eligible for a refund under Airbnb’s Major Disruptive Events Policy.

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