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    Coronavirus outbreak
    The World Health Organization has declared the coronavirus outbreak a global health emergency. Impacted hosts and guests can find info on our Extenuating circumstances policy for coronavirus page.

    How do I cancel a reservation as a host?

    To cancel a reservation:

    1. Go to Reservations
    2. Find the reservation you need to cancel
    3. Click the three dots menu and select Change or cancel to start the cancellation process

    Cancellation penalties

    Canceling a guest's reservation can have serious implications on their trip, so penalties will be applied unless there is an extenuating circumstance.

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