If your Host cancels your reservation
While it’s extremely rare, sometimes a Host will cancel a reservation. We understand this changes your plans in a big way, so don’t worry—we’ll automatically give you a full refund.
What happens next: You’ll get an email confirming the refund, with a link to check on your refund status. Refund times may differ depending on how you paid.
If you want to rebook, you can start searching for another great listing now.
- How-to•GuestIf your Host needs to cancelIf your Host can’t accommodate your stay, don’t cancel for them—send them a cancellation request so you don’t miss out on getting your best …
- How-to•GuestWhen you’ll get your refundWhile they are issued almost immediately, most refunds arrive within 10 days, but for some payment methods and regions, it might take longer…
- How-to•GuestFind the cancellation policy for your stayThe amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.