What's Airbnb's Living Wage Pledge?
The Living Wage Pledge is a commitment from our U.S. hosts to pay their cleaners fairly. A living wage is the minimum income necessary for someone to meet their basic needs and participate in their community.
We recognize that these women and men provide essential support to many of our hosts, and make it possible for hosts to provide excellent and dependable hospitality to their guests. To return this support, join us in committing to make Airbnb a place where cleaners are recognized as valuable members of our community and are treated with dignity and respect.
When cleaners are paid a living wage, they’re better able to:
- Support themselves and their family
- Perform consistent, high-quality work
- Take time off to care for themselves or a family member
Determining a living wage in the United States
We used the National Domestic Workers Alliance (NDWA) standards to understand what it means to pay cleaners a living wage. NDWA is the leading association for cleaners, nannies, and domestic workers across the country. Below are some guidelines for hosts to ensure cleaners are paid a living wage.
When figuring out how much to pay your cleaner, we recommend hosts ask these questions:
- Is the cleaner self-employed? For cleaners who are self-employed, a minimum of $25 USD per hour is considered to be a living wage. Self-employed cleaners are typically paid a higher hourly wage than cleaners who work for a company because they pay for their own higher income taxes, days off, cleaning supplies, and travel to and from work.
- Is the cleaner employed by a cleaning company? A minimum of $15 USD per hour is considered to be a living wage for cleaners who are employed by a company, as they may receive employee benefits like health, dental, and vision insurance, paid time off, and paid family leave.
- What are the cleaner’s real-life circumstances? Cost of living in one’s region or city, number of dependants, and other factors will impact how much a cleaner needs to earn to cover their basic needs.
- What is the cleaner’s level of experience? Cleaners have different levels of skill and expertise. When deciding what to pay a self-employed cleaner, take into account how long they’ve worked as a professional cleaner, and whether they provide any specialized services, such as green cleaning.
In addition to the living wage, NDWA has suggested three other factors—clear expectations, health and safety, and access to a professional association—that are important to making your home a great place to work for cleaners. For more guidance and to connect your cleaner to the NDWA, visit the NDWA website.
To take the Living Wage Pledge on Airbnb, follow these instructions to show other hosts and guests that you pay your cleaner fairly.