Why can’t I use a prepaid debit card for the bank transfer payout method?

For security purposes, we do not allow prepaid debit cards to be used for the bank transfer payout method.

If you’d like to use the bank transfer payout method, you’ll need to use a chequing or savings account instead. You can also choose a different payout method.

If you entered a routing number for a prepaid debit card and got a message saying this card isn’t supported, you’ll see the same message if you try to enter a routing number for a different prepaid debit card.