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    Coronavirus outbreak
    The World Health Organization has declared the coronavirus outbreak a global health emergency. Impacted hosts and guests can find info on our Extenuating circumstances policy for coronavirus page.

    What can I do when a pre-approved booking expires?

    When you send a pre-approval, you’re giving a guest 24 hours to book a reservation before it expires. Here are a few ways to help a guest book your place even after a pre-approval expires:

    • Send a special offer
    • Ask the guest to send another booking inquiry if you’d like to pre-approve again using the same pricing from the original pre-approval
    • Ask the guest to send you a reservation request
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