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    Coronavirus outbreak
    The World Health Organization has declared the coronavirus outbreak a global health emergency. Impacted hosts and guests can find info on our Extenuating circumstances policy for coronavirus page.

    What does an adjustment on my transaction history mean?

    An adjustment is an amount of money a host owes as a result of a cancellation, reservation change, or violation of our Guest Refund Policy.

    To check the status of an adjustment:

    1. Go to your Account Settings
    2. Click Transaction History

    Adjustments are applied against payout method of the associated reservation and automatically deducted from the next scheduled payout. If your reservation follows Payout Routing Rules, the adjustment will be split according to the percentages that you set up, on a per-listing basis. Please note that this excludes adjustments and refunds approved through the Resolution Center. 

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