How-to
•
Guest
Why is my credit card getting declined?
Why is my credit card getting declined?
Credit cards can be declined for a number of reasons. Airbnb generally isn't notified of the specific reason.
Common issues
Check that you're entering your credit card number and billing address correctly, that your card has available funds, and that your card hasn't expired.
Contact your bank or card issuer
If you're getting an error when you try to pay, we recommend reaching out to your bank or credit card company for more information. Inform them of the amount and when you tried to make the transaction so they can let the transaction go through.
If your bank or card issuer isn't able to help, you may want to try another payment method.
Did this article help?
Related articles
- GuestIf you're unable to complete a transactionThis can happen for a number of different reasons, from an expired credit card to fraud prevention. Check with your bank or credit card comp…
- GuestPayment methods acceptedWe support different payment methods depending on the country your payment account is located in.
- Paying for your tripWhen are you charged for a reservation? What do you do if you can’t complete your transaction? Let’s break down the financials and get answe…
Get help with your reservations, account, and more.
Log in or sign up