Skip to content
    Navigate forward to access suggested results

    As a host, what penalties apply if I cancel a reservation for a stay?

    Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, the following penalties are applied for host cancellations.

    Cancellation fee

    A fee will be deducted from your first payout after a cancellation. The amount deducted will depend on when you accepted the reservation and how soon before check-in you cancelled it:

    • More than 7 days before check-in, we’ll deduct $50 from your next payout
    • Less than 7 days before check-in, we’ll deduct $100 from your next payout

    The cancellation fee may be waived if you have completed at least 10 consecutive bookings without cancelling, either since you started hosting or since your last previous cancellation.

    Unavailable/blocked calendar

    Your calendar will stay blocked, and you won't be able to accept another reservation for the same dates of the cancelled reservation.

    Public review

    If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you cancelled one of your reservations. These reviews can't be removed, but you can always write a public response to clarify why you needed to cancel.

    If you cancel on the day of check-in or later, guests can choose to leave a public review on your listing’s profile.

    Account suspension

    If you cancel 3 or more reservations within a year, we may deactivate your listing.

    Unless there are extenuating circumstances, there will be no exceptions.

    Superhost status

    To keep your Superhost status, you must continue to meet the Superhost requirements during each assessment period, which includes maintaining a 1% percent cancellation rate.

    Limited exceptions to host cancellation penalties: If a reservation was cancelled due to an extenuating circumstance, host cancellation penalties may be removed.

    You can cancel reservations that you have valid reason to believe will lead to an unauthorized party and Instant Book reservations penalty-free under certain circumstances. Learn more

    Did you get the help you needed?
    Related articles