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Booking a home
Get help booking a trip from start to finish. Learn how reservations requests, cancellations, and refunds work.
Can I make changes to a pending reservation request?
Can I decline an alteration request?
How do I withdraw an alteration request?
Should I book if I have not heard back from the host?
How do I cancel a reservation request?
Common booking questions
What is an assistance animal?
Why are two or more of my reservations under one trip?
How do I find a place to stay through Open Homes?
How do I find my reservation?
Do I get a full refund if I cancel?