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Become a host
Partners & community
Information to help you keep your account safe. See tips for strengthening your account security, verifying that messages are coming from Airbnb, and protecting your personal information.
Payment & communication
Why was text removed from my Airbnb message thread?
How do I report a message or block someone on Airbnb?
Someone sent me a link to Airbnb. How can I tell if it's real?
Why am I being asked to confirm my payment method?
How do I submit my credit or debit card billing statement for payment verification?
How long does Airbnb retain personal data?
What does it mean when someone’s ID has been checked?
What should I do if I think someone has logged into my account?
How can I keep my account secure?
What are login notifications?
How will my email address look to other people?
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