Paying for a reservation
Paying for a reservation
How payments work
- How-to
Paying and communicating through Airbnb
Paying and communicating through Airbnb helps ensure that you're protected under all of our Host and guest safeguards. - How-to
When you’ll pay for your reservation
Timing differs by the type of booking you’re making and the location of the stay. - How-to
How the Resolution Centre helps you
The Resolution Centre lets you request or send money for things related to your Airbnb trip. Guests and Hosts can ask Airbnb for help in rea… - How-to
Payment plans
You'll pay for part of your reservation upon booking confirmation, and future payments will be deducted automatically on the dates listed on… - Legal terms
Payment plans in Brazil
You'll pay for part of your reservation upon booking confirmation, and future payments will be deducted automatically on the dates listed on… - How-to
If a Host asks for more money
All pricing information is included when you book a reservation using Airbnb. There are a few exceptions. - How-to
Payments and declined trip requests
If your trip request isn’t accepted by the Host or expires without a response, there’s no cost for the reservation. - How-to
Pay for a monthly stay
For a monthly stay (28 nights or more), you’ll be charged a first month's payment and the rest will be collected in monthly instalments. - How-to
Submit statements for payment verification
On a desktop or laptop computer, your billing statement can be uploaded as either a PDF or photo. On a mobile device, it can be uploaded as … - How-to
Tipping experience Hosts
No tip is necessary as Hosts price the experience to fully cover their costs, but an honest review is always appreciated. - How-to
Reservations in India
Indian credit cards require two-factor authentication, so guests residing there are charged for the full cost of the reservation when submit…
Payment methods
- How-to
Paying outside Airbnb
If an Airbnb Host on the Airbnb site asks you to pay off-site or through another company, report it to us. - How-to
Payment methods accepted
We support different payment methods depending on the country your payment account is located in. - How-to
Editing, removing, or adding a payment method
Find out how to manage your payment methods. - How-to
Changing your payment method for a confirmed reservation
If your reservation is confirmed and paid for, you can’t change the payment method. If it isn’t, you can cancel and rebook with a different … - How-to
Using multiple payment methods
Unless you have Airbnb credits or a coupon to use, you can’t split the total cost of your Airbnb stay or experience across multiple payment … - How-to
Confirm a payment method
Confirm a payment method by going to Account > Payments and payouts and checking your payment methods. - How-to
Supported currencies
We support many different currencies and ways to pay. Learn more about them and potential fees associated with your choice. - How-to
Change your payment currency
The prices on Airbnb will show in your default currency, which you can change at any time. You can also change the payment currency when boo… - How-to
Automatic updates to cards on file
Banks report card information changes to a service so we can make sure your payment method is up to date. - How-to
How do I use PayPal to pay?
If PayPal is available, you'll be able to select it on the checkout page. - How-to
How do I use Alipay to pay?
When you submit a reservation request and choose to use Alipay, you'll be redirected to the Alipay website, where you’ll log in to make your… - How-to
How do I use Sofort Überweisung to pay?
If available, select Sofort Überweisung (or Sofort Banking) as the payment method and you’ll be guided through the payment process.
Payment troubleshooting
- How-to
Something went wrong with your payment
This can happen for a number of different reasons, from an expired credit card to fraud prevention. Check with your bank or financial instit… - How-to
Why is my credit card getting declined?
This can happen for a number of different reasons, from an expired credit card to fraud prevention. Check with your bank or credit card comp… - Rules
Why am I being asked to confirm my payment method?
To help keep your account secure, we may ask you to confirm your payment method. - How-to
Why was I charged twice for a reservation?
Your payment method may need to be authorized during reservation and before the final charge. - How-to
How do I verify my card using temporary authorizations?
We’ll send two temporary authorizations of $1.99 USD or less to verify your debit or credit card. Once verified, you can use your card to bo… - How-to
Why was a hold placed on my payment method when I requested to book a reservation?
Your payment method may be authorized when booking. If your reservation is accepted, it becomes a real charge deducted from your payment acc… - How-to
I disputed a charge from Airbnb with my bank, what happens next?
When you dispute a charge with your bank, you initiate a dispute process called a chargeback. This process is handled directly by your bank. - Rules
Confirm your credit or debit card
Sometimes your bank will need to verify it’s actually you making an online payment with your credit card.