General info
General info
- How-to
Reviews for stays
Our community relies on honest, transparent reviews. Hosts and guests write reviews once the stay has ended. - How-to
Reviews for Experiences
Our community relies on honest, transparent reviews. Hosts and guests write about their time once the experience has ended. - How-to
Writing a review
Want to rave about your recent guest or trip? We love that. Head to Reviews on a web browser to get started. - How-to
Editing a review you wrote
You can edit a review you’ve drafted until your review is published. - How-to
Responding to reviews
You can post a public response to reviews that others leave for you, but you can't remove them. Reviews are only removed if they violate our… - How-to
Star ratings
Star ratings allow guests to rate your Airbnb stay based on communication, general cleanliness, overall experience, and more. - Community policy
Airbnb's Reviews Policy
Our policy helps ensure helpful, informative, and accurate reviews for guests and Hosts. - Community policy
Retired article 548: Airbnb's Dispute Moderation for Reviews
Learn about Airbnb’s process on moderating reviews and how that can affect your standing as a host or guest. - How-to
Reviews for Airbnb.org stays
These reviews work differently from regular stays—guest reviews are private and Host reviews are public.