Neighbourhood Support

If you need help with something related to home-sharing in your community—to report a party, noise, or a neighbourhood concern—you’re in the right place.

For help with a reservation, hosting, or your account, contact Airbnb Support.

For emergencies
Is someone in danger or injured?
Contact local police or other emergency services. Call 911
You’ll be taken outside of Airbnb to call local emergency services. Use of this feature is subject to .
For urgent neighbourhood situations
Is there a party or disturbance happening nearby?
Neighbourhood Support is here to help. Request a call

For other neighbourhood concerns

Send us a message using the form below and we’ll reply via email.

Our team will investigate and, if possible, get in touch with the Host. We’ll follow up if we need more info and after our investigation.

What is your message about?

We know excessive noise or a party can be frustrating. Complete the form below and we’ll get to the bottom of it.

Do you have the link to the Airbnb listing for this home? It'll help us to contact the Host faster.