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What happens when guests cancel or change a booking?

Here’s what to expect with your payout when trip plans change.

By Airbnb on Jul. 19, 2021

3-min read

Updated Aug. 24, 2022

Highlights

When a guest cancels their reservation

When a guest changes their reservation

When a guest requests a refund

Protecting yourself from cancellations

Update your cancellation policy

Highlights

Airbnb

Jul. 19, 2021

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Choose the right cancellation policy for you

Find a policy that works for you and your hosting needs.

Why it’s smart to offer flexible cancellations

Flexible cancellation policies can give guests peace of mind.

Tips for avoiding preventable cancellations

Update your calendar often, set a price that works for you, and more.

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Choose the right cancellation policy for you

Find a policy that works for you and your hosting needs.

Why it’s smart to offer flexible cancellations

Flexible cancellation policies can give guests peace of mind.

Tips for avoiding preventable cancellations

Update your calendar often, set a price that works for you, and more.

Choose the right cancellation policy for you

Find a policy that works for you and your hosting needs.

Why it’s smart to offer flexible cancellations

Flexible cancellation policies can give guests peace of mind.

Tips for avoiding preventable cancellations

Update your calendar often, set a price that works for you, and more.

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