Paulina seemed like a nice person, I read the reviews about her and they were good. I didn’t know what her boyfriend would be like, though. He turned out to be a manipulative person who manufactured conflict since the first day and tried to make me feel guilty about it.
They rented a rustic house in the country, with a pool, a forest and a 20 acre park full of biodiversity. The ad has plenty of pictures. They complained about common occurrences, like finding a spider in the house or a frog in the pool.
They also complained about feeling unsafe. This isn’t a crime-prone area by any means. I’ve lived here for 25 years and I’ve never has anything happen here. Besides, there’s a police station nearby.
After having stayed here for four days, they complained about the presence of spider webs, smell and cleanliness of the house. The house was clean when they arrived, but they never bothered tidying up.
They left before the time was up and asked for a full reimbursement, including the four days they stayed.
The house was a mess, they’d broken dinnerware and a lamp.
It was a nightmare for me. I’m a superhost and nothing of the kind had ever happened to me before.
The boyfriend wanted financial compensation on top of the reimbursement. I had to ask Airbnb to be an intermediary between us. I don’t recommend them as guests. It was the worst experience I’ve had so far.