BEST SUITED FOR A COUPLE.
A Special Place. Romantic, Quiet, Tucked Away.
A refuge from the City, in a safe neighborhood, minutes from Santa Barbara, and world class pristine beaches!
Free parking on premises
No parties or events
Check-in is anytime after 2PM
Check out by 11AM
This is a review for the Quentesencial 1940's property. I leave this review here because the host did the reservation through this other property she has (all properties are next to each other and share the garden and driveway). We selected this house because it looked beautiful…
Response from Suzanne:
Angie I am surprised at your negative response to the property. I have not had any reviews this poor in the past. Everyone loves the area, the quiet, the charm and the history of the house and neighborhood. The towels and linens were new, so I'm not sure what you are referring to. I had the house professionally cleaned 2 days before your arrival. It is in a semi country area, in the foothills of Santa Barbara, so it is NOT within walking distance. This is apparent in the description and map. Everything is within a 2-5 min. drive -- beaches, restaurants, etc. If you saw any spider webs, they were most likely Daddy Long Legs that find their corner when they enter the house from the yard. We are in an orchard, where wildlife is a fact of life --- but for the city dweller, I can see that it might be out of their "comfort zone". We do not offer laundry unless guests stay for over a week. We are in a drought crisis and have an allocation set for our property, as do all properties in this area. AS for the loud noise from the toilet, this is just a recent issue due to a new regulator that was not installed properly. It has been taken care of. Before your arrival, I sent you an email with specific information about parking, the area, etc. It was sent as Helpful Info, and if it was read, is VERY specific about parking, the area, the front gate, and the use of washer dryer. I can only guess that you never read it. Otherwise, these complaints would not be so prevalent, and you would have known what to expect. I am sorry your experience was negative. I feel badly that you were so unhappy.
Owner of METAMOUR SKIN CARE, a certified organic local skin care company that can be found at health markets throughout the country, including Whole Foods, Rainbow Bridge in Ojai, Lazy Acres in Santa Barbara, and New Frontiers in San Luis Obispo.
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.