Cassie we are glad that you found our place to be stylish, clean, and comfortable. We are sorry about the noise violations as we have quiet hours between 10 pm-9 am for our guests and residents and rely on their adherence to create a comfortable environment. But, of course, there are times when the rules aren’t respected by everyone, which is unfortunate. We only wish you had reported your concerns earlier so we could’ve handled any noise issues or disturbances swiftly. But, we had no idea, until after your departure, of anything out of the ordinary. As an extra measure, we also provide sound machines in every room and, perhaps, you weren’t aware of those. We are sorry that you experienced noise, for whatever reason. We are trying to investigate the issue, but, it’s very rare to have this negative feedback. Our guests are important to us and we always work to improve our services and quality of experience and it’s disappointing to hear of a problem that we could’ve addressed. Nevertheless, we appreciate you staying with us and hope you had a wonderful time in Greenville.