Unfortunately, this review does not match my impression of the guest's experience.
Other guests had found the place easily, and some even bothered to mention that the place is easily accessed both with a private vehicle and by public transport.
As for the bed, the guest had bothered to leave a note which said "thank you, we slept well!", so I innocently assumed the bed was fine. We would have happily offered this mature couple our own bed, had we known otherwise.
Furthermore, from the space's photos it is quite obvious the bed is a futon. Unfortunately you cannot choose "futon" in the bed details, therefore we took it to our attention and now it is clearly stated in the summary.
I can only regret that such unexpected and harsh criticism is done publicly, where it cannot be altered, instead of privately, where things could have actually been resolved in real time.
In my review I chose to flatter these guests for the better aspects of their stay, even though they, too, were not perfect. I can only hope that they have enjoyed Israel after all, and that this review will not be overrated by future guests, in the light of all the other great reviews we keep receiving.