Hi Andrew, I'm sorry the studio didn't meet your expectations. Before each new guest arrives the entire studio is swept, vacuumed and mopped, all surfaces are sprayed, sanitized and wiped down as is the inside of the fridge. The entire bathroom is sanitized, and the floor hand-scrubbed, as is the shower and toilet. All bedding, towels, sheets are commercially cleaned and sanitized. I deep-cleaned it myself before your arrival and so know exactly how clean it was. I think you may be confusing scuff marks on the floor for dirt, which they are not. I will say its a pity your high standards for cleanliness did not apply to your use of the space: leaving soaking wet towels hanging from the bathroom curtain rods, matted hair all over the bathroom, open food left out and in the fridge, trash everywhere: on the bed, all over the floor, in the trash cans, and dirty bowls on the table. I'd suggest that if you are going to book budget accommodation in the future, be sure to read the full listing, as well as the house rules. All the best!