Thank you for your review Michele, it was a little disheartening to see that you left only a 3 star review, however we do love constructive feedback and take it on board when applicable. We certainly went out of our way, faciliting an early check in, leaving fresh milk, bread, eggs, spreads in the pantry, tea and coffee pods for the Nespresso machine even though it was just a quick one night stay. The single night stay was priced at $199 and our house sleeps 10 people, so if you divide this cost by 2 families or a larger group it is exceptionally low cost for a spacious 5 bedroom 2 storey home in sough after Moffat Beach. We do not promote our beach house to be brand new, but love it for its character and charm of its time. Board Games are found in the linen closest and colouring in books and pencils are in the kids cupboard. Most of our guests take the opportunity to disconnect for the world, relax and re connect with their family and or friends when staying. It's a shame your expectations didn't align with what we portray in our advertisement. The party of 5 before your stay this week, rated the house and their stay 5 star. Safe travels and once again, thank you for staying with us.