Large light family apartment in central Heidelberg

Entire home/apt

4 guests

2 bedrooms

1 bed
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Adults
1
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Children
Ages 2 - 12
0
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Infants
Under 2
0
4 guests maximum. Infants don’t count toward the number of guests.
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This description was automatically translated from German using Google Translate and may not be completely accurate.

Beautiful old apartment in a central location with balcony, (small) child-friendly facilities and restaurants, thermal baths, playgrounds, train station and cultural offer in the immediate neighborhood.


The space
Accommodates: 4
Bathrooms: 1
Bed type: Real Bed
Bedrooms: 2
Beds: 1
Check In: 3PM - 8PM
Check Out: 12PM (noon)
Room type: Entire home/apt

Amenities

Prices
Extra people: No Charge
Cleaning Fee: 46
Weekly Discount: 15%
Weekend Price: 229 / night
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House Rules
No smoking
Not suitable for pets
No parties or events
Check in time is 3PM - 8PM

Cancellations

Strict

Cancel up to 7 days before your trip and get a 50% refund. Cancel within 7 days of your trip and the reservation is non-refundable.


Safety features
Smoke detector

Availability
On Fridays and Saturdays the minimum stay is 3 nights.

6 Reviews

Accuracy
Communication
Cleanliness
Location
Check In
Value
Nuria User Profile
August 2017
Markus and family are exceptional hosts. They give us a lot of information regarding Heidelberg and all the help we need regarding the house. The house is really nice and specially recommended for families travelling with kids. Well communicated with the city center too. We have a nice stay in Markus house.

Johannes User Profile
June 2017
Nice place. Eazy to get to the city center by bike. unfortunataly the wifi was not working durring the stay. pleasent and helpful host

Iris User Profile
June 2017
We absolutely loved our stay in Markus' apartment! It was everything we needed: walking distance to the town center, very close to the central station and just a lovely place to relax in the evening. The neighbour, Sophie, who let us in and gave us some extra information was really helpfull. Communication with Markus was fast and correct. We stayed for three nights, with two couples. Very much recommended.

Sara User Profile
May 2017
Markus apartment is very nice, as the pictures show. It is walking distance from the city center and close to many bus stops and the train station. My friends and I were in Heidelberg for a conference and staying in his apartment was just perfect! Much better then an hotel room. The house was clean and with everything you might beed.

Tristan User Profile
May 2017
What a beautiful apartment! We loved our stay and really enjoyed exploring Heidelberg. Thanks so much to Markus and his family for hosting us and for being so helpful when we needed it (e.g. when we needed to know where the closest stores were). For future guests, these are the closest grocery stores/supermarkets: - Kaufland, 300 metres east of the train station on Kurfürsten-Anlage (you can walk to it quite directly from the apartment if you just follow Kirchstraße south, through the apartment complex, to Kurfürsten-Anlage). - Aldi, east of the apartment on Poststraße - Alnatura (organic produce) also east of the apartment on Poststraße

Alua User Profile
April 2017
I stayed in Markus's apartment, when my parents came to visit me in Heidelberg. I chose this place because of its central and very convenient location. Unfortunately, it was Markus's first experience of hosting on airbnb, and it explained a lot. His aproach was clearly not professional, unreliable, and very unfriendly. It looked as if he was just offering us his place rather than really hosting and providing service on airbnb. There were problems with both checking-in and checking-out due to very poor communication from Markus' side. When we checked in, Markus was away, and we had to pick up the keys from his neighbours, but the neighbours were not picking up the phone on the day of our arrival, so it was difficult to reach them. Since we never saw Markus throughout our stay, we expected a welcome message with the rules of the house and wifi details, but there was no message left in the flat, and we even did not know how to access wifi and had to figure it out on our own. When it came to storing our clothes and personal belongings in the flat, we realised that all the drawers and shelves (even in the fridge) were occupied, and we had to make space for ourselves and put our things on chairs and tables, which was very inconvenient. There were also difficulties with check-out due to very poor communication (huge delays in Markus's replies and mis-information). Although the cost of this stay was fairly expensive and above the average in Heidelberg, the overall service was way below the average airbnb standards.
Markus User Profile
Response from Markus:
This is a very dishonest account of Alua's stay. Before she even arrived, Alua repeatedly did not reply (for over a week) to our messages asking when she would arrive, eventually letting our neighbours know only 20 minutes before she came - they had no idea when to expect her. They missed her original call, and called back within a few minutes. This was repeated on checkout, when she asked about a late checkout, in the middle of the night before she was to leave. We had sick children and had to come home, so let her know that it wasn't possible. She ignored this reply and asked again, and we again said no. On arrival, however, she was still there, and claimed that she had not seen either of our messages! My wife and two sick children had to wait outside in the cold while they finished their meal and then packed up. This is barely believable behaviour, and makes her comments above all the more astonishing. There was space in the fridge, and still more if she moved the complimentary beer and wine that we left them out of the fridge. This is a family apartment, not a hotel, and we live there. We aren't able to simply move all our belongings out of the apartment for a few days, but there is space for guests to put clothes, including two wardrobes for hanging clothes. The checkout rules were very clear from the start, exactly as written in the Airbnb listing. Alua has pretended that she didn't see them there, but she had them in her Airbnb itinerary in the app that she used to find the apartment. This is again just dishonest. We were hugely disappointed in Aluas behaviour, and knew that she would try to twist it around in the review.
April 2017

Joined in March 2017
Markus User Profile
Response rate: 100%
Response time: within a day
Exact location information is provided after a booking is confirmed.
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