I feel very sorry for Lucas that he had had a bad experience being a guest in my home.
Yet, all things he complains about in his review were informed on my listing: that I have dogs, that there will be dog hair and dog smell, and that checking in time is negotiable. In this light it is sure Lucas didn't read the text in my listing.
I also told him to contact me during his stay if he needed anything, for example towels, he didn't.
He apparentely didn't read the house rules since it says on my listing that the cleaning fee only covers doing laundry and vacuum cleaning. There was stearin and coffee on the floor, on the wall, on the table and on the table cloth. The table cloth is ruined. He says I complained about him leaving the cleaning water stand in a bucket, I appreciate his effort to clean up but it was unfortunately really no help at all compared to the condition in which he left the rest of the apartment. He smoked inside although it was strictly forbidden in the house rules and I also mentioned about it when we met. He told me afterwads that he did it only because I didn't gave a balcony. I guess everybody understands that if the rule is "no smoking", a missing balcony us not an excuse to break the rule. He had also taken my food which was not a big deal but also not allowed by the house rules. It seemed that there had been a party which was also forbidden in the house rules. He had left a bottle of alkyl nitrites in the fridge.
He says I'm asking him to pay 300€ for a pot, that is not what I have asked. The 300€ is for burned induction stove, which I couldn't get clean (a new similar stove would cost 1300€), eight hours of extra cleaning: washing all home textiles for the cigarette smell, getting the stearin and coffee stains off floors and walls, cleanin the stove, cleaning the pot, cleaning the oven, three broken kitchen items, and the cigarette smell is stuck in the wooden surfaces so that I have to rent an ozone purifier to get rid of it, only the last one will already cost 300€.
I feel sorry that Lucas thinks that I'm only after money. I think the problem is that he didn't read the text and the house rules on my listing, didn't understand when I said him face to face in English that he is not allowed to smoke and not allowed to party in the flat, he did mention he didn't know English too well. I guess Lucas didn't understand that this was my home, not a hotel room were the space and things have no emotional value. Or if he read and ynderstood the rules he just didn't care to follow them.
I feel very sad after Lucas's visit, he didn't respect my home.