I have very mixed feelings about this place. I'll start with the good. The place is much nicer than advertised. It has a nice hammock in the backyard, and is in general huge. It has a washer and dryer room, two bedrooms, a modern kitchen and a nice bathroom. The pool is very nice and there is free coffee throughout the day. The view of the volcano from the lodge is also great. There is parking if you have a car also.
It was extremely difficult to get a hold of Wdilivia. She would not respond to our messages, until the day before we were actually going there. We needed to know where to tell our shared shuttle to go, so we could arrive, so this caused a big issue for us. Even then, the responses were very delayed and she was never at the actual resort. The staff who worked there did not speak any English, so that caused a bit of an issue for us between check in, figuring out how to call a taxi, etc. We also did not have hot water throughout the stay. Across the lodge, is a plantation with a lot of loud dogs, which could be scary at night. The one good thing was that one of the male staff, knew when we were leaving, and always was on guard with a flash light to make sure that we got back safely, which made me feel good. Despite them not speaking English, they always tried their best and were very friendly.
It was also very difficult to tell taxis how to get back to our place. Few of them knew where we were trying to go, though the taxis in the area are very friendly and willing to try to help us figure it out. Also, to get a taxi, apparently, you have to walk to the main road, which is about a fifteen minute trek. So that is a little inconvenient.
I know a lot of other people have had a great experience with Wdilivia, so I'm not sure if this was just a hiccup and maybe she had something going on, but it was a difficult few days for us at this place. It also seems like a place that people stay for an extended period of time, as opposed to just a few days.