Dear Guest, Thank you for your review but I consider it ingrained.
As for the checkin. At the time of your booking you received a message with all the information needed to check in.
Honestly, you're the only one who misunderstood. I have over 30 inventions and you're the only one who misunderstood or did not understand how the apartment is made from the photographs and the written description that appears in the Airbnb portal.
The apartment does not have a reception for this the checkin must be coordinated in advance, you have not given notice. I live in Genoa and I can hardly be in Venice for every checkin. The apartment is absolutely truthful to the photographs and the description that appear in the portal. Where you can clearly see the double bed and then two single beds in the same place, in the description says 1 double bed or 2 single beds. I think you did not read the description.
As for the tourist taxes, these are also listed in the house rules. If you come back one day, I'll show you the document stating that this is the price of taxes to be paid to the municipality of Venice.