Mr George, maybe it's you first time Booking on Airbnb ,so you did not realize that it is a part of someone's home, but hotel. when you did not arrive, as host, welcome you to China and choose my home. provide you with the check-in information,where is restaurant nearby, by pictures and text.Tell you how to get to the house from the airport, into the elevator, to the floor, Even enter the code openthe door, and how to turn the TV set English you can read from Chinese text. When you need another kind of iron, for your usage habit, I drive to get another one back. When you asked if there was a laundromat nearby, I pointed out the address for you, also went out for you to confirm the opening, and asked for the price list, it was raining. When you said that the price list could not read Chinese, you did not use the translation of (Hidden by Airbnb) , you think you need help, I translated the words into English for you one by one, and the layout is convenient for you to read. And all this goodwill seems to have not been felt. As for your different feelings, I am also very confused, I just want to ask why you do not book a hotel? After all, it was only the house that was booked, it was part of our lives and we were friendly with people out of goodwill, not to sell our dignity cheaply.I wish you all the best and hope that you appreciate the help provided by the next host for you, which is not always available.