Dear Mr. Chun. Thanks for your staying with us at Bui Vien hostel. We are so sorry that it was very hard for us and you to communicate, as you could not hear and speak, so I there was only one way to write down when we would like to talk to you , but you also could not understand in English, so it was really hard for us to explain something to you.
We did not move you to the room number 6, we wrote on the paper that if the bathroom in number 5 was busy ( as there were 4 of you) then you could use the bathroom in room number 6, but when we went up and saw all of you haved moved to room number 6, it was just misunderstanding.
We are also sorry that we are hostel and dormitory and not private room so it is not allowed for the guests to the bring bar girls ourside to come to your room and share the beds with you at night, as you were sharing the room with other guests, you just could book other separate beds for them to stay.
We are sorry for all the convenience during your stay.
Thanks and best regards,