Thank you so much for your comment, it always helps us to improve.
The condition of late check in is in the description of the ad, therefore, everyone who book should keep in mind that if you arrive later than 8 pm you will have to pay the extra charge.
The bathroom screen broke (although it was in good condition, no fracture in the glass, nor has it suffered any previous problems), but you warned us on a Friday night. You have to understand, that it is not easy to find a new screen and until the weekend did not pass, we could not fix the shower screen in your room. Lisbeth, the cleener, came early on Saturday to clean the bathroom and you could access it, but after trying to fix it on Saturday, we could not solve the problem until Monday.
I am sorry that it was not what you expected, but generally the guests are very happy with our accommodations.
I hope you do not have a problem again in any of your future accommodations and we apologize for the bad time you spent.