Sparkling clean2 recent guests have said that this home was sparkling clean.
A great base for a skiing adventure, this 1BR mountain studio (sleeps 4) is just 10 minutes from the glistening peaks of Vail Ski Resort. Comfortable and cozy, the studio features a full kitchen, spacious bathroom, 50” TV, and a shared hot tub.
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Great location, great value. There are three units in this building who share the hot tub, and we had rented two of them. The directions for the units was a little unclear, but when we called the company, they promptly called back and granted us access. I was very impressed with …
Response from Cassie:
Gretchen, Thank you very much for taking the time to leave us a review! We’re so happy to hear you enjoyed your stay. We’re glad we were able to quickly resolve your issue after you called our 24/7 guest hotline. You were perfect guests, and we’re looking forward to hearing from you again! -The TurnKey VR Team
The place is great. Not a lot of commercial businesses in the area, but very safe and beautiful. 3.5 miles to Lionshead and public transportation is fairly to pick. Overall it's a very good value. Parking is a tight and the incline is steep.
The plac was perfect for our weekend in Vail, great value
There was a person sleeping in our studio and the door to the owner's apartment was wide open when we arrived. No clean towels and there was someone else's winter gear in our place. Dirty bedsheets. There was no cleaning done to the studio and I met the person who was passed out …
Response from Cassie:
Hi Austin, Thank you for taking the time to leave this review. We are sorry to hear about the issues you encountered and for any inconvenience this caused as well. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. It looks like we were able to move you to another one of our nearby properties, and we are so glad you called our 24/7 guest hotline to let us know about it. Thanks again for your patience and for being absolutely perfect guests. If there is anything else we can still do for you, please reach out any time and let us know. -The TurnKey VR Team
Response rate: 100%
Response time: within an hour
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