Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Sparkling clean2 recent guests have said that this home was sparkling clean.
Lovely 4BR/2.5BA South Lake Tahoe house perched among the pines in the desirable Montgomery Estates. Lake views, close-by outdoor activities, and a fun game room make this home exceptional!
Free parking on premises
Laptop friendly workspace
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Big house, perfect for 8 people. Very clean. Strict rules. Didn’t like their loop jumping (with a management company) that the guests have to do before they release the key code to go into the house.
Response from Bo:
Hi Monica, Thank you for taking the time to leave a review and share your experience. We’re so happy to hear you enjoyed your stay with us. With regards to any of the steps required to finalize your reservation, please understand that these measures have been put in place in order to protect both guests and homeowners from fraud. All rules for the property and surrounding area have been put in place by the city of South Lake Tahoe and are only enforced by TurnKey to ensure we’re being good neighbors to those around us. If there is anything else we can still do for you, please reach out any time and let us know. -The TurnKey VR Team
Location - about 2 miles from heavenly gondolas, worked well for us. Communication - Managed by turnkey, was prompt. Value for money home. Worked well for our group of 6 adults and 2 children.
I loved how the kitchen was well stocked and how spacious the house was. The only inconvenience was having the driveway filled with snow and not able to park our cars there. When I called it took them 3 hours, however they were able to fix the problem.
Response from Bo:
Hi Cristal, Thank you for taking the time to leave us a review! We’re so happy to hear you enjoyed your stay with us. We’re also glad we were able to send someone out to plow the driveway after you called our 24/7 guest hotline. You were perfect guests, and we’re looking forward to hearing from you again! -The TurnKey VR Team
The house had a nice amount of space for our group of 6 adults. It needs refreshing and some minor repairs. Unfortunately, this rental was the most frustrating experience we've ever had from an Airbnb rental. After we had completed and paid for our reservation, we received many c…
Response from TurnKey:
Hi Kathy, Thank you so much for taking the time to leave a review and share your experience. We apologize for any inconvenience you experienced due to the conflicting communications you received and want to assure you that we are following up on this issue in order to ensure that it does not occur again. Please know that our local Field Operations Team will also be inspecting the home and making sure any necessary repairs are taken care of. If there is anything else we can still do for you, please reach out anytime and let us know. -The TurnKey VR Team
Response rate: 100%
Response time: within an hour
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