Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Our 3BR/2BA condo is located in the popular Tahoe Keys community and has its own boat dock - perfect for those who love to spend their time on the water!
Free parking on premises
Laptop friendly workspace
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Bo's place is directly on the water with a dock. Its not the main beach but if you have a boat, you could access your backyard. The place has lots of room with four beds in it. It does not have AC so the summer nights were very hot. There are fans and if you put them but the …
Response from Bo:
Hi Jonathan, Thank you so much for leaving this review. We are sorry to hear about the internet, DVD, TV and Apple TV issues and for any inconvenience this caused. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. It looks like we were able to send someone out to temporarily fix the TV and Wifi issue, and we are so glad you called our 24/7 guest hotline to let us know about it. Please know that since your stay, we did have the internet provider service the home, and the wifi and TV, and Apple TV are working properly. Regarding the DVD player, you requested to check after your stay, and we are in the process of checking it again to make sure its in working order. Thanks again for your patience and for being absolutely perfect guests. We look forward to you staying with us again! -The TurnKey VR Team
Pros: cute neighborhood, relatively close to town, nice view, beautiful pier (shared amenity). Cons: very thin floors - was hard to sleep downstairs, old fittings - most plugs were loose for electronics, 1 of the nobs on the stove was broken and wouldn't turn off easily, no shee…
Response from Bo:
Hi Megu, Thank you for taking the time to leave us this feedback, and we are sorry to hear if your experience staying with us was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that if anything at all comes up, guests are conveniently able to reach us 24 hours-a-day on our guest hotline. Unfortunately, we are only now learning of these problems, but wish we had known during your stay so we could have tried to help out then. Please be assured we are checking on everything you have mentioned and will make sure each issue is addressed. If there is anything else we can still do for you, please reach out anytime and let us know. -The TurnKey VR Team
We stayed for 3 nights, family of 5. The condo is spacious, well kept, well furnished and kitchen is well equipped. Beds are super comfortable. Best thing I can say about a place I've stayed at is that it "felt like home", and this place certainly did. Will surely look it up agai…
We enjoyed our week in beautiful Lake Tahoe. The keys are a perfect location between hiking areas and night life. The unit was a comfortable space for our family with three teens. The kitchen had everything we needed to prepare meals. The main disappointment was the upstairs bed …
Response from TurnKey:
Christine, Thank you so much for the review and kind words about our property! We are so happy to hear that you enjoyed your stay with us. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that if anything at all comes up, guests are conveniently able to reach us 24 hours-a-day on our guest hotline. Unfortunately, we are only now learning of these problems but wish we had known during your stay so we could have tried to help out then. While mattress preferences often vary greatly by person, we do apologize for any inconvenience this caused during your stay. Please let us assure you that we value your feedback, and your comment has been passed along to the homeowner. You were perfect guests, and we look forward to next time! -The TurnKey VR Team
Our family of six stayed in this Tahoe Keys condo for a 4-day ski trip to Heavenly and had a great time. It was clean, comfortable and close to everything in South Lake Tahoe. The set-up is great for having kids downstairs and adults upstairs. The TV and internet were easy to …
Response from TurnKey:
Hi Clea, thank you so much for the kind words. Guests can call us 24/7 with any problems or missing items from the house. We can bring supplies immediately in most cases. You were perfect guests and we look forward to hearing from you again soon! -Bob & The TurnKey VR Team
Response rate: 100%
Response time: within an hour
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