Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Sparkling clean2 recent guests have said that this home was sparkling clean.
Our stunning 5BR/5BA 3-story luxury home is ideal for group vacations. Between its spectacular views of the surrounding mountains, games loft, and spa amenities, you may find it difficult to leave the property to explore gorgeous Tahoe!
Free parking on premises
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Great place, beautiful views, and serene location. Highly recommend this spot. It was unbelievable to sit up on the balcony in the jacuzzi during the sunset hitting the mountains. I plan to stay here again for sure.
This house is a stunning and exquisite vacation rental. The home itself fells luxurious and has all the amenities anyone could want. We did not have a working fridge but Turnkey had one put in the garage which was not exactly convenient (3 sets of stairs) esp. for the kids who ca…
Response from Bo:
Hi Marguerita, Thank you for taking the time to leave this review, and we’re happy to hear you had a great stay at our place! That being said, we do apologize for the refrigerator issue and for any inconvenience this caused during your stay. Please know that the kitchen refrigerator has since been repaired and is working properly. Thanks again for your understanding and for being absolutely perfect guests. We look forward to you staying with us again! -The TurnKey VR Team
The house is fabulous. It's large and dramatic and has a beautiful view of Mt. Tallac. We stayed 5 days and our group of 12 was very comfortable. However there were numerous problems that TurnKey did not address. When we arrived the great room television didn't work. The DISH …
Response from Bo:
Hi Joe, Thank you for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced and can also understand your frustration that we did not fully resolve these issues prior to and during your stay. Please be assured we are checking on everything you have mentioned and will make sure each issue is addressed. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. Thanks again for bringing these important issues to light, as it is feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, please reach out anytime on our 24/7 guest hotline and let us know. -The TurnKey VR Team
Response rate: 100%
Response time: within an hour
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