I am disappointed with your feedback. Is it a joke? It doesn't help me to attract other visitors in the future.
I had a good experience with guests who were personally registered with Air BnB because they were happy to communicate through the site, where I left advice and tips for enjoying the festival. If you use someone else's registration I guess you don't have the same access to the site, and utherefore I was left guessing as to whether Jill received my messages, which were intended in the welcoming spirit of Air BnB.