"We had a lovely time. Great beaches and so nice to be in walking distance. Just wanted to let you know that the guitar in the bedroom broke. We weren’t actually playing it but it was sitting there and the bottom board where the strings attach popped off. Sounds strange I know. Anyway should be able to be fixed with glue. Think everything else was in order. Thanks for the stay. Susan " You sent this privately , but your public review reflects the opposite. I wrote a positive review , as we haven't resolved the issue with the breakages, to be fair to you. In regards to communication, you refused to communicate via phone, which would have been easier as , I'm very approachable. I had no problem with your toddler ( I have young children to) being there, however you choose to open a display cabinet , which is toddler proof. Items where removed and damaged as a result , and you know that I'm working with you to find the missing pieces, in the hope I can repair them.