Unfortunately Guillaume did not read the full description of the house. It is clear in the description that a dog and cat live on the property. The dog protects the property and is an essential component, only barking when there is risk. Most neighbors throughout all of Paraty have dogs for protection and in my experience whenever the dog was not present, there were break ins. However, if you are sensitive to dog barking, maybe a hotel in the historic center would be better, but there are also bar noises there. As for the cleanliness, the house was cleaned prior to rental. I have never had anyone complain about the oven, but I will check it next time. The dust and kitchen complaint is not justified. The house was cleaned prior and there was no dust or dirt in the kitchen. Little ants come and go, especially if you leave sugar around. It is unfortunate that Guillaume did not say anything about any of this during his entire stay. I was available and nearby to help with anything they needed, including the dog, they only needed to ask. However, he said nothing and everything seemed fine. To note, in the other house on the same property, there were no complaints at all about the house or animals. I have tried to be very straightforward with the description of my properties so that guests know what to expect. Perhaps a better reading of the description next time would avoid unfulfilled expectations.