Sparkling clean6 recent guests have said that this home was sparkling clean.
Great check-in experience91% of recent guests gave this home’s check-in process a 5-star rating.
Great location100% of recent guests gave this home’s location a 5-star rating.
Luxury condo located at the heart of Richmond.
Shoppings, parks, public transit are in arm’s reach distance.
Excellent amenities including swimming pool, hot tub and gym
Free parking on premises
1 queen bed
1 queen bed
1 sofa bed
Not suitable for pets
No parties or events
Check-in time is 4PM - 12AM (midnight)
Check out by 11AM
Step-free access to the bedroom
Step-free access to the washroom
I make sure he or someone gives you the security key because he opens the door using his cell phone but he does not answre his phone sometimes. We had to ring many times. Also, if you are going out pass midnight, you need to tell the owner so he stay awake and asnwer your call…
Response from Cong:
Hi there sorry for the experience of access difficulty. I’m not sure if you read the check in guide completely. For access the lobby and gate, you can use the fob to open them. You only have to use the buzz once when you check in. None of my previous guests have this problem. Even you didn’t know the fob can access the parking lot and keep ringing the buzz, I still tried my best to answer the buzz for you even after 12am. It was very disturbing because of woke me up in the middle of the night and I have to work early morning the next day. The 3 stars rating is unacceptable. Using a fob to access condo facilities is common sense and I mentioned it in the check in guide. And you didn’t answer me when I was trying to communicate with you through Airbnb and text message.
Cong is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Living in Vancouver
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.