Carolyn's review is completely untrue and unwarranted! During Carolyn's 4 night stay, we never received any issues raised in relation to cleaning, even when we brought she a standalone heater after she complained it was cold, there was not even a single word mentioned about any cleaning issues!
The reason why Carolyn raised these false allegations now is because we received a massive complaint from building management on the day she checked out. Neighours called police multiple times during her stay because she and her friends have been playing loud music and making loud noises all nights until 5am everyday, so when we politely asked she exactly what happened and why there was massive complaint from them, then this triggered Carolyn to leave us negative review with all these false allegations.
I strongly suggest anyone who is interested in booking our home, please have a read of other people's reviews and ignore Carolyn's false allegations