Thank you for your review Claudia and sorry to hear you expericenced a heating problem during your stay. I never had complaints before about the heating but I know the days you stayed in the apartment, were unususally cold in Valencia, those temperatures are not normal at all, so I would like to make clear that that was a very punctual issue. When you first contacted me, on check-in day, problably was too cold because apartment had been empty for a some days and needed some more time to warm up. Actually Eva, who lives in Valencia and helps me with my guests, contacted you right after you reported the problem, to check if everything was fine or we could do something else, and you told her then the temperature was good. If we would have known that you were still having problems with the heating, we could have get you an extra heater, but you said was fine. I really make my best for my guests to have very pleasant stays, and Im sorry to hear in your case was not as good as I would have liked it to be.