Thank you for you kind review Amanda, we are glad you and your family enjoyed your stay, the villa and the beautiful view. We hope to be able to host you and your lovely family again in the future.
I would like to address a couple of your concerns:
1. Unfortunately the guests prior to you didn't respect the "No Shoes" rule which caused the stains on the carpets. Rest assured, the carpet was vacuumed and cleaned. Unfortunately we didn't have time to shampoo prior to your arrival as you were checking in within a few hours and there wouldn't be enough time for the carpet to dry. We have shampooed the carpet after you checked out.
2. Since the swim spa is a fairly large tub, any temperature changes will take several hours to achieve. As per the house manual, the solar blanket needs to be placed on the pool after each use to ensure no heat is dissipated. I had tested the temp controls prior to your arrival and have also tested them again after your departure, and the control functions as expected.