Very sorry to hear you were unhappy. Our communication with you was through and i did invite you to contact us if you had any needs. On our listing we warn of traffic noise with the following, "Please also note that along with the benefit of being very convenient and close to town the downside is that there is traffic noise due to being on the main road." Not sure how to fix noisy sheets. but we provided a total of 13 pillows of various softness for you to choose a preference. We recommend you thoroughly check details provided on the listing before booking any accommodation. If you had checked our detailed guest info online, your check in would of been smooth. With regards to the incident of the stabbing, what a horrible and unusual occurrence for our little Motueka, completely outside of my control, and possibly irrelevant for accommodation feedback. This does not reflect the town or the area in which the property is situated, let alone my ability to host. You were an hour late for your checkout, an inconvenience we had graciously overlooked.