Sparkling clean7 recent guests have said that this home was sparkling clean.
Quick responses7 recent guests said this host responded quickly.
Charming apartment in London city center for 4 people. Perfect for couples, friends, solo or business travelers.
Laptop friendly workspace
1 double bed
1 sofa bed
No parties or events
Check-in time is 3PM - 9PM
Check out by 11AM
Good location but very noisy road. On 3rd floor with no lift. No dishwasher working. Broken intercom/bell. Only given one key. No utensils and very limited crockery. Also you have to give an exact time of arrival and meet a host outside on a busy road. Overall expensive for what…
Response from Matthieu:
Thank you Susan for your feedback, regarding your stay in my apartment. I am glad, that you have appreciated the location of the flat. I am sorry you had some trouble with check in, beyond our will. My property manager Luckey Homes is usually very responsive and reactive with check-ins. But I will notify them and not let it happen again. You have mentioned to me, your dissatisfaction regarding the flat access. As it is mentioned in my ad, there isn't elevator, it's accessible by stair only. Regarding, the maintenance issues, I am sincerely sorry about this situation, and I can assure you, that I will do my best to improve the comfort and the welcome for the next travelers. Nevertheless, the noise pollution represents an external factor, and I can't act directly on this, in spite of my will to ensure the traveler satisafction. I note also, that missed you some equipments, be sure that I will check this promptly. Hoping that your next experience will be successful, and it would be a pleasure to welcome you again Matthieu
Dear Future Guests, It would be a pleasure to welcome travelers from around the world and share an Airbnb experience with you! See you soon, Matthieu Chers futurs guests, Ce serait un plaisir d'accueillir les voyageurs du monde entier et de partager une expérience Airbn…
Languages: English, Français
Response rate: 100%
Response time: within an hour
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