Thanks for your review. We are so sorry for the inconvenience caused Ciara.
The truth is that we did not know they had left the air conditioning that way, the order was to leave everything as it was before accessing the room.
We will talk to the maintenance team to ask for explanations and present our disagreement.
In this situation, we want to compensate you with the reimbursement of one of the nights for the inconvenience and discomfort that you may have had in your stay with us.
Our main goal is that guests feel comfortable in our rooms and that they have everything necessary to spend a few days enjoying Barcelona.
I apologize once again, and I hope that, by removing the detail of the state of the room, you have really enjoyed your trip in Barcelona.