Enjoy the excitement of Hollywood and then return to Laurel Canyon where a quiet, clean, and comfortable apartment awaits you. The tranquil garden and pool are out your front door. Ideal for 1 or 2 and long term visits are preferred.
Check out by 12PM (noon)
We arrived late on the 24th of December only to find out that we had to adjust the toilet. Apparently the plumber had put a new liner in and the toilet flusher had not been adjusted properly. Fortunately my husband worked on the system and while it didn't work for a couple of…
Response from Sharon:
Fran and her husband arrived Christmas Eve for what I hoped would be the ideal holiday for them. Their son and family live up the street. During the booking conversation I offered to show the apartment to her son for his approval. This never happened. Unfortunately, Fran made no mention of any difficulties until day 3 of her 5 night reservation. I received lengthy texts filled with false accusations and disgust. Later that same day, Fran texted that she and her husband would be leaving a day early and requested a refund. I, in turn, asked that all further conversation be conducted through Airbnb Help Center. I removed the coffee filter immediately which was an unintentional oversight by both my professional cleaning person and myself. A French Press coffee maker seated next to the offensive electric coffee maker was ignored. I alerted my handyman immediately who assured me that all was functioning in the apartment before they arrived and when he checked after their departure. He did, however, raise the water pressure in the bathroom sink. My previous tenant vacated December 7 and made no mention of any difficulties with either the toilet or sink. The morning of their departure I received a text asking if I would like to speak to them before they leave. I responded with all conversation should be through Airbnb. Fran took the liberty of coming up my backstairs demanding that I walk through the apartment and assure her that she would receive her deposit. I told her if she left the apartment as she found it there would be no problem and I have never withheld the cleaning deposit. She continued to threaten and bully until I closed my backdoor and walked away. She insisted that as a Canadian her standards were higher than mine. This is my first negative experience after 2 years of hosting some of the loveliest people on the planet.
Born and raised in LA and know almost every nook and cranny! Food, music and how to avoid traffic are my fortes. Educator, anthropologist, oral historian and world traveler. This property has been a refuge for me and I would love to share it with visitors. Enjoy the LA scene and …
Response rate: 100%
Response time: within an hour
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