Self check-inEasily check yourself in with the lockbox.
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Great location100% of recent guests gave this home’s location a 5-star rating.
In search of privacy, stunning views, beautiful natural waterfront and outstanding accommodation? This impressive architect owned and designed cottage delivers. Watch heron fly into the wetlands or otter swim by. Relax ... you have found "Serenity".
Free parking on premises
1 king bed
1 king bed
1 queen bed, 1 bunk bed
1 queen bed, 1 bunk bed
No parties or events
Check-in is anytime after 4PM
Check out by 11AM
Self check-in with lockbox
Pros: - It was clean and exactly as he presented it in the photos. - Lovely location on a quiet lake - Beds were extremely comfortable - The rooms were soundproof, could not even hear the snoring folks in the next room. - Fully stocked kitchen with more appliances and pots and …
Response from Colin:
While your positive feedback is appreciated, your negative feedback is not altogether fair. I will try to provide comments on each item. In regards to the clean-up list, yes the list is extensive, but it is just a checklist, something for you to follow. This is our home, not a hotel and it takes a lot of effort to have all 2,700 sq. ft. as pristine as possible for the next guest and when you have 10 guys, even only there for 2 nights, the clean-up could be exhausting if we didn’t ask that you keep the place clean as you use it. The cleaning fee of $250 barely covers the cost of laundering the 8 beds including King, Queen and Bunk Bed duvet covers. Incidentally, we had to throw out one complete set of queen sheets and duvet cover due to stains. As mentioned to you as I left after giving you the tour, all we ask is that you give it back the way you found it, clean and tidy. And you did, within reason. We have no complaints. However, it still takes our change-over staff 3 to 4 hours to have it ready for the next guest. I have a question for you. Do you think it possible to have the next guest arrive after you without additional cleaning? Do you remember the state in which you left our home. As relatively clean and tidy as it was, it was not ready for the next guest. Not by a long shot. The registration form as you call it, is not a registration form. It is simply a contact information form used for additional information should we ever need to get in touch with you before or after your stay. It simply asks for your home address and cell phone number and the names and ages of your party. In addition we ask if you have any special needs and how you heard about us. Why you felt the need to add photos of all the members of your party we are not sure. How difficult can it be to add your address and phone number. In regards to the TV’s and sound system, yes, being low-tech myself, I do find it overly complicated but I did provide you with instructions, to those who wanted to listen, and told you to call me, text me, or e-mail me if you had any questions, problems or concerns with anything. The system was working when I left you. We did not hear from you. When I arrived I could see that the system was off-line and with the touch of a button, was back on-line. Your comments are not fair. We are proud to offer this very special place to those who will appreciate it as we do. We go out of our way to make sure our guests are comfortable and leave knowing they have spent time in that special place that will provide memories of quality time with friends and family.
Colin is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
My wife and I are designers first with professional acreditations as architect and interior designer. We both have a passion and appreciation for the natural world. That is why we chose this location. 'Serenity' for us has been just that, a calm and peaceful retreat with which to…
Response rate: 100%
Response time: within a day
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